en +201228338800 | +201228338808 Info@ananastours.com
+201228338800 | +201228338808 Info@ananastours.com

Customer & Support

Payments questions
Promotional codes & Discount coupons

How do i make online payment ?

  • You can pay for for your holiday online, directly after check out. 
  • You can pay deposit at the check out and pay the rest later (not available in all tours).
  • Payments are required at least 7 days before your holiday start. (Important).
  • Some trips are available to book and pay later within 1 week max.


What payments options are available ?

We do accept Paypal, And Direct Credit Card & Direct Debit Card


What's the deadline to pay my Holiday

Your holiday balance is required 07 days prior to your departure date. 

You can make payments towards your balance by visiting your Dashboard .

Please note automatic balance reminder letters/e-mails may still be sent to you while your balance remains outstanding.


What are extra charges fees ?

You will see the finale balance before check out, that’s all what you pay we don’t charge any extras.


What's verified by VISA / MASTERCARD

Using Verified by Visa or MasterCard® SecureCode™, your Visa/MasterCard will work just as it does now. It will also work with online retailers who are not yet offering the Verified by Visa service The Verified by Visa and MasterCard® SecureCode™ scheme is quick and easy to use and features:

  • Greater protection against the unauthorized use of your card for online purchases.
  • A straightforward and hassle-free service that fits neatly into the online buying process.
  • Enhanced online security with the use of a password/memorable name, without the need for any additional software.

what's MASTERCARD SOURCECODE ?

MasterCard® SecureCode™ is a new service from MasterCard and your card issuer that provides added protection when you buy online. There is no need to get a new MasterCard or Maestro® card. You choose your own personal MasterCard SecureCode and it is never shared with any merchant. A private code means added protection against unauthorized use of your credit or debit card when you shop online.     

The MasterCard® SecureCode™ scheme is quick and easy to use and features:

  • Greater protection against the unauthorised use of your card for online purchases
  • A straightforward and hassle-free service that fits neatly into the online buying process
  • Enhanced online security with the use of a password/memorable name, without the need for any additional software


I have Promotion Code or Discount Coupon, How do i redeem it ?

Many of our promotional codes have a small redemption window in which you can redeem your discount.  


What is Promotion Code & Discount Coupon

www.ananastours.com are constantly striving to offer you the best deals online.  To do this we offer great incentives such as our exclusive online discounts.
Online discount coupons are sent by mail or facebook message to customer through our mail/page 
be careful to only trust these Info@ananastours.com Or Facebook.com/AnanasTours

You wont get these discounts anywhere else!

How do i get a Discount Code ?

You can get a Discount coupon code for free, here’s how.

  • You can follow our TripAdvisor page and leave a 5 stars review there. 
  • followed by a message on Tripadvisor or Mail/Facebook message with your Username on TripAdvisor & Ananas Tours account, we will credit you with Discount codes up to 20% .